Terms & Conditions

Last Updated: 19-7-2026

Welcome to Lofty, a clothing brand dedicated to modern fashion and everyday style.

By using this store, you agree to comply with the following Terms & Conditions:

• All orders are subject to product availability and confirmation.
• The store reserves the right to modify prices, products, or promotions at any time without prior notice.
• Customers are responsible for providing accurate order and shipping information before completing their purchase.
• Product colors and minor design details may vary slightly due to lighting or screen settings.
• The store reserves the right to cancel any order due to pricing errors or product unavailability.
• All designs, images, logos, and website content are protected by intellectual property rights and may not be copied or reproduced without prior written permission.
• Completing a purchase indicates acceptance of all stated terms and policies.

Privacy Policy

At Lofty, we are committed to protecting your privacy and safeguarding your personal information.

• Personal information is collected only to process orders and improve your shopping experience.
• Customer information will not be sold or shared with third parties except when required for shipping services or by law.
• Contact information may be used to send order updates, promotional offers, and important notifications.
• Appropriate security measures are implemented to protect personal information from unauthorized access or misuse.
• By using this store, you agree to our Privacy Policy.

Return & Exchange Policy

Lofty is committed to ensuring customer satisfaction. Returns are accepted subject to the following terms:

Products may be returned if there is a clear defect in the order or if the item does not match the images shown, within one day of receiving the order. The item must be unused and in its original condition. 

Exchanges are not available.

Incorrect measurements are not considered a defect in the item. In such cases, customers may contact Customer Service to request an alteration service, and the customer will be responsible for the delivery cost associated with the alteration.

All original tags, labels, and packaging must be included with the product. Returns are not accepted for items that have been washed, used, or altered after delivery.

If you receive a damaged or incorrect item, please contact the store directly and provide clear photos showing the issue.

Lofty reserves the right to inspect the product before approving any return request.